My TWC®

United States / US English

My TWC®

Time Warner Cable,


Store Category Version Last Update Avg. ratings
Android Productivity 6.7.7 January 11, 2018 4.04

ASO Score & Checklist

79%
App Name
Your app name is too short. 7 characters

Titles weight a lot in the Play Store algorithm. You can use up to 30 characters so try to add a few important keywords in your title. This will increase your discoverability. Use our Keywords Analysis to find the best keywords for your app.

App Description
The length of your description looks great. 2021 characters

You have 2021 characters. The Play Store algorithm takes app descriptions into account so don't forget to use relevant and important keywords in your description to increase your discoverability. Use our Keywords Analysis to find the best keywords for your app.

Screenshots
Ok, that's perfect.

Ok, that's perfect. You have 12 screenshots. We hope that users can see all your incredible app features. Be sure that your first screenshots showcase your best features.

Versions
Your last version was released more than 3 months ago. Update your app with new features and/or some bug fixing.

Version 6.7.7 released on January 11, 2018
• As always, we're working to improve your experience by fixing bugs.

Version 6.5.18 released on August 22, 2017
● Minor enhancements & bug fixes

Version 6.4.12 released on May 15, 2017
Minor bug fixes

Version 6.3.13 released on March 02, 2017
- Updates to Contact Us and Talk to TWC
- Minor enhancements and bug fixes

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App Description

Charter Communications, Time Warner Cable and Bright House Networks are now one company, and soon you’ll get to know us by the name Spectrum. This app is for customers in the former Time Warner Cable service area.
Use My TWC® mobile app to manage your account and services, including review and pay your bill, get detailed billing information, check and troubleshoot equipment, manage your service/technician appointments and access Home Phone voicemail.

Billing

- View your bill summary and account information, real-time payment history and recent activity, as well as past statements
- Pay your bill using a credit card, debit card, checking account or savings account *
- Setup recurring payments using AutoPay. Simply go to Billing and enroll in AutoPay today!
- Set paperless billing preferences

Troubleshooting

- Activate your new set-top-box, modem & Digital Adapter
- Check equipment status and troubleshoot service issues
Services
- Check your full list of existing services and equipment
- Add or upgrade Time Warner Cable services right from the app

Appointments

- View/reschedule/cancel your service appointments
- Manage your appointment notifications directly in the app when you have a scheduled service appointment!

VoiceZone®

- Receive notifications for new phone voicemails
- Listen to and manage your phone voicemail
- Use Call Forwarding to forward your phone when you¹re on the go

Contact Us

- Use Virtual Assistant to get answers about your TWC services.
- Schedule a call-back using Talk to TWC. You don¹t need to wait on hold, we¹ll connect you with an agent when you’re available.
- Chat lets you text chat with a live representative for help on all your service questions.

Other Features

- Find TWC WiFi® Hotspots near you
- Find TWC Stores near you
- Access the TWC Channel Guide

*Hawaii customers cannot make payments with checking and savings accounts

App Screenshots

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My TWC® Ranking History | Productivity

My TWC® daily app ranking in Productivity category for the last 30 days.

My TWC® Worldwide Rankings | Productivity

My TWC® rankings per country in Productivity category.

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