Aetna Mobile

United States / US English

Aetna Mobile

Aetna Life Insurance Company,


Store Category Version Last Update Avg. ratings
Apple Health & Fitness 3.1.1 January 25, 2018 1.18

ASO Score & Checklist

33%
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Versions
Your last version was released more than 3 months ago. Update your app with new features and/or some bug fixing.

Version 3.1.1 released on January 25, 2018
We are listening to your feedback, adding new features, and resolving issues quickly. We added - *Security enhancements. We fixed - *Contact Us to ensure message content is included in all responses.

Version 3.1.0 released on December 20, 2017
We are listening to your feedback, adding new features, and resolving issues quickly. We added - *Find Care will include future state messaging to let you know if provider is making a change to network in future; for example, joining or leaving network. *Provider details will include license number. *Hospital/facilities will include hospital accreditation details. *Members with disabilities will experience navigation and content enhancements. *Disability paycheck has additional details. *Compliance changes implemented for FMLA. We fixed - *Profile to ensure you are able to enter phone number without keyboard closing between digits.

Version 3.0.9 released on November 30, 2017
Adding crashlytics reporting

Version 3.0.8 released on November 16, 2017
We are listening to your feedback, adding new features, and resolving issues quickly. We added - *Details on what is included with paper suppression for first time users *Link to full site to access your Explanation of Benefits *Additional navigation and content for members with disabilities We fixed - *Navigation when obtaining cost estimates and viewing urgent care providers *Eliminated error some members saw when viewing ID Card *Provider names containing apostrophe display correctly

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App Description

With Aetna Mobile, your health care is always at your fingertips. You can look up the status of a claim while at your doctor's office. Forgot your Aetna ID card? No problem. Show the staff your virtual card right on your phone. This feature uses your GPS function to help you no matter where you are ― at home or at work, while traveling for vacation or business. A map provides turn-by-turn directions. FEATURES: FIND A DOCTOR, URGENT CARE FACILITY, DENTIST, PHARMACY, HOSPITAL AND MORE Search our network to find the info you need: • Get driving directions (uses your GPS function) • Call the office or facility • View a map • Transfer contact information to your address book Searching on Aetna Mobile is easier and faster than ever. Type your search -- just like you do with your favorite search engine. You can also enter locations like “near me” or a zip code to use your smartphone’s GPS. LOOK UP CLAIMS See your most recent claims. Get a detailed view of each one. Or search for medical, dental and pharmacy claims by member name or date. VIEW YOUR MEMBER ID CARD View the front and back of your ID cards. That's handy if you forgot your card. VIEW YOUR PERSONAL HEALTH RECORD If your plan offers a personal health record, you can view your Alerts & Reminders, Emergency Information and Medications. And share data with your health care team. DISABILITY CLAIM SUPPORT Aetna Mobile now comes with WorkAbility®. If you have Aetna Disability, you can view the status of your claims and the benefit payments issued on your disability claims. CHECK BALANCES View limits and balances for your deductible and coinsurance. View balances for your health expense funds. COMPLAINTS AND APPEALS SUPPORT If you are registered on Aetna Navigator, you can file complaints and appeals on Aetna Mobile. (Medicare members will continue to use the complaint and appeal forms on the Navigator public site.) SECURITY You must always sign in with your User Name and Password. No one but you can reach your personal data. And once a year we need you to confirm your profile. If your app says it's time to update, log in to the secure site using your computer or mobile web. After you confirm, you can once again access your secure, personal info ― from your computer, Aetna mobile, and this app. TROUBLESHOOTING Can't access all the app's features? If you have more than one Aetna plan or program, the app will prompt you to choose one. Choose your main account. This includes the claims of your current plan. (Some people have Aetna plans from previous jobs; those accounts show only old claims. Other people have financial accounts, such as a health savings account. This is not a main account.) Is the health plan under your name? (Meaning you are the subscriber or primary account holder.) If so, you can access all the features your plan allows. If you are a dependent, you will have limited access, just like you do when using the secure site on a computer or via mobile web. ABOUT AETNA Aetna is one of the nation's leading diversified health care benefits companies, serving more than 35 million people with information and resources to help them make better informed decisions about their health care. For more information, see www.aetna.com.

App Screenshots

Aetna Mobile Screenshot Aetna Mobile Screenshot Aetna Mobile Screenshot Aetna Mobile Screenshot

Aetna Mobile Ranking History | Health & Fitness

Aetna Mobile daily app ranking in Health & Fitness category for the last 30 days.

Aetna Mobile Worldwide Rankings | Health & Fitness

Aetna Mobile rankings per country in Health & Fitness category.

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