United States / US English


Service Management Group, Inc. SMG,

Store Category Version Last Update Avg. ratings
Apple Business 4.7.0 April 09, 2018 0.0

ASO Score & Checklist

App Name
Your app name is too short. 6 characters

Titles weight a lot in the App Store algorithm. Try to add your strongest keywords in your title. This will increase your app discoverability. Use our Keywords Tool to find the best keywords for your app.

App Description
Your app description seems to be too short. 677 characters

It's only 677 characters. We strongly recommend writing at least 1.000 characters. Use content that makes your app unique (features description, characteristics, how to use your app, ...). Your description needs to convince people to download your app. Also, be sure to add important and relevant keywords in your description to improve your iTunes app page and optimize your SEO.

You could add some screenshots.

It is recommended to use all 5 available slots and to use optimized screen dimensions for each device. Make sure to include some text to describe your app on each screenshot. Don’t forget showcase your best features on the first two screenshots as they will be displayed in the Search Results on the App Store.

Great! You have released a new version of your app less than 3 months ago.

Version 4.7.0 released on April 09, 2018

Version 4.6.0 released on January 18, 2018
Bug fixes, UI tweaks, and performance improvements.

Version 4.5.0 released on October 05, 2017
Notifications – Receive push and in-app notifications any time an alert is generated. Dig Deeper – Drill into Customer Experience Measures to see unit scores broken out by Time of Day, Day of Week, or any other measure your organization chooses. Minor bug fixes and performance enhancements

Version 4.4.1 released on July 06, 2017
-Minor bug fixes

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App Description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors—evaluating 200 million surveys annually, across 130 countries.

App Screenshots

smg360 Screenshot smg360 Screenshot smg360 Screenshot smg360 Screenshot

smg360 Ranking History | Business

smg360 daily app ranking in Business category for the last 30 days.

smg360 Worldwide Rankings | Business

smg360 rankings per country in Business category.

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