Zendesk Support

United States / US English

Zendesk Support

Zendesk,


Store Category Version Last Update Avg. ratings
Apple Business 1.5.1 December 20, 2017 1.6

ASO Score & Checklist

42%
App Name
Your app name is too short. 15 characters

Titles weight a lot in the App Store algorithm. Try to add your strongest keywords in your title. This will increase your app discoverability. Use our Keywords Tool to find the best keywords for your app.

App Description
The length of your description looks great. 1274 characters

You have 1274 characters. Don’t forget to add important and relevant keywords in your description to improve your iTunes app page and optimize your SEO.

Screenshots
You could add some screenshots.

It is recommended to use all 5 available slots and to use optimized screen dimensions for each device. Make sure to include some text to describe your app on each screenshot. Don’t forget showcase your best features on the first two screenshots as they will be displayed in the Search Results on the App Store.

Versions
Great! You have released a new version of your app less than 3 months ago.

Version 1.5.1 released on December 20, 2017

Version 1.5 released on December 17, 2017

Version 1.4.3 released on November 06, 2017

Version 1.4.2 released on October 16, 2017

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App Description

Great customer support is tied to the customer — not a desk. Zendesk Support for iPhone is built for team leaders and agents on the move. The features of Support for iPhone include: • The features of Support for iPhone include: • Access to your ticket views • Sorting and grouping of ticket lists • Carousel through tickets by swiping left and right • A real-time list of activity on your tickets in a notification feed • Get push notifications on ticket updates • Configure which notifications you receive and when • View the details of your tickets including comments with rich text and inline images • Respond to tickets and update assignee, CCs, tags, and any other ticket fields • Apply predefined responses, or macros, to tickets containing frequently asked questions • Preview macro changes • Upload and view attachments on tickets • Take a photo and attach it to a ticket • Search tickets • Deeplink from emails into your tickets • Pick up where you last left off on a ticket as you go from mobile to desktop (Mac) • Leave feedback and report issues directly through the app Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

App Screenshots

Zendesk Support Screenshot Zendesk Support Screenshot Zendesk Support Screenshot Zendesk Support Screenshot

Zendesk Support Ranking History | Business

Zendesk Support daily app ranking in Business category for the last 30 days.

Zendesk Support Worldwide Rankings | Business

Zendesk Support rankings per country in Business category.

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