What types of payment do you accept?
We accept Visa, MasterCard, American Express and PayPal for all subscription plans.
Do I have to sign a contract?
No. You pay month-to-month and can cancel or change your plan at any time. As simple as that.
When am I charged?
Plans are billed monthly or annually from the date you begin your subscription which is 7 days after you signed up for the free trial.
Plans are billed monthly or annually from the date you begin your subscription which is 7 days after you signed up for the free trial.
Do you charge VAT?
Only for EU customers. We have to add the local VAT to all clients based in the EU without a valid VAT number and to all clients based in Belgium.
Where can I find my invoices?
All admin users can access their invoices by going to: "My Account > Account Settings > Subscription Settings > Invoices > View my invoices".
What currency can I use?
All our prices are in Euros, US Dollars and Pounds Sterling.
How does the free trial work?
You can use AppTweak for free for 7 days with our free trial. To verify your account, you must fill in your billing information. Then, your free trial will begin right away. If you have not canceled your subscription by the 7th day, your card will be automatically charged. The free trial’s purpose is to let you evaluate our features - you are only allowed to do one trial per account.
How do I cancel my subscription?
We would be sad to see you go but you can cancel your subscription at anytime. You must be logged in to be able to unsubscribe. Simply go to "My Account > Account Settings > Subscription Settings > Cancel my subscription". Your feedback will be greatly appreciated.
Refund Policy
We operate under a 48 hours refund policy. Therefore, if you forget to cancel your free trial or your subscription before the next billing cycle, our support team will refund your first payment within 48 hours. If you exceed this period, we won’t be able to proceed with your refund
Can I buy the Market & App Intelligence feature only?
The Market & App Intelligence features come as an add-on. To be able to access this data, you must have an active subscription with AppTweak (any plan).You can get started on AppTweak at any time with a 7-day free trial.
Daniel Carrero
