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General Questions

What types of payment do you accept?

We accept Visa, MasterCard, American Express and Paypal for all subscription plans.

Do I have to sign a contract?

No. You pay month-to-month and can cancel or change your plan at any time.

When am I charged?

Plans are billed monthly or annually from the date you begin your subscription.

Do you charge VAT?

Only for EU customers. We have to add a 21% VAT to all clients based in the EU without a valid VAT number and to all clients based in Belgium.

Do I get an invoice?

You can access to all your invoices by going to: "My Account > Account Settings > Subscription Settings > Invoices > View my invoices".

What currency can I use?

All our prices are in Euros or US Dollars.

How does the free trial work?

You can use AppTweak for free for 7 days with our free trial. To verify your account, you must fill in your billing information. Then, your free trial will begin right away. If you have not canceled your subscription by the 7th day, your card will be billed. The free trial’s purpose is to let you evaluate our features - you are only allowed to do one trial per account.

How do I cancel my subscription?

You can cancel your subscription anytime. You must be logged in to be able to unsubscribe. Simply go to "My Account > Account Settings > Subscription Settings > Cancel my subscription".
Your feedback will be appreciated.

Refund Policy

We operate under a 48 hours refund policy. Therefore, if you forget to cancel your free trial or your subscription, our team will refund your first payment within 48 hours. If you exceed this period, we won’t be able to proceed with your refund.

Can I Guest Blog for AppTweak?

We are always interested to share quality content to our community. Email us at with your pitch. We'd love to hear from you!

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