VF Heartbeat

VF Heartbeat

Medallia

  • Store

    Apple
  • Country

    United States

  • Language

    US English

  • Last update

    June 11, 2018

  • Version

    40.0

  • Category

    Business

  • Avg ratings

    0.0

  • Current version

    2.17.19

VF Heartbeat
ASO Report

App Power
  • App name

    Your app name is too short. 12 characters

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    Titles weigh a lot in the App Store algorithm. Try to add your strongest keywords in your title. This will increase your app discoverability. Use our Keywords Tool to find the best keywords for your app.
  • App description

    The length of your description looks great. 1673 characters

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    You have 1673 characters. Don’t forget to add important and relevant keywords in your description to improve your iTunes app page and optimize your SEO.
  • App screenshots

    Ok, that's perfect, your app has enough screenshots.

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    Ok, that's perfect. You have screenshots with the optimized screen dimensions for each device. We hope that users can see how great your app is. Make sure that your first two screenshots showcase your best features, as they will be displayed in the Search Results on the App Store.

  • App versions

    Great! You have released a new version of your app less than 3 months ago.

    Show more

    Version 2.17.19 released on June 11, 2018

    Version 2.17.18 released on May 08, 2018

    Version 2.17.17 released on February 12, 2018
    Bug Fixes

    Version 2.17.16 released on January 31, 2018
    Bug Fixes

VF Heartbeat

Medallia

  • Store

    Apple
  • Country

    United States

  • Language

    US English

  • Last update

    June 11, 2018

  • Version

    40.0

  • Category

    Business

  • Avg ratings

    0.0

  • Current version

    2.17.19

App Screenshots

VF Heartbeat Screenshot VF Heartbeat Screenshot VF Heartbeat Screenshot VF Heartbeat Screenshot

Business Keywords Position

Find best potential keywords for your app by identifying high-volume and low-competition words.

AppTweak helps identify the most relevant keywords for your application. Discover our very complete keyword research tool and get further insigts on which words have the best potential.

Learn more

Description's keywords count and density

Check which keywords are most repeated in your app and your competitors' description and with what frequency.

  • Keyword
  • Count
  • Density
VF Heartbeat provides instant and direct access to Vodafone customer feedback (for authorized users). Using the simple interface you can:
- See survey scores and read customer comments
- Create your own scorecards to track TNPS and First Time Fix
- See a ranking of organisational units relevant to you
- Filter results by search term, organisational level, alert type, time period, and customer segment
- Forward responses by email to colleagues
- Call back customers and record call results
- Close/reopen alerts

The Vodafone Heartbeat programme
- Tracks TNPS (Touchpoint Net Promoter Score) globally, reflecting the feedback we get from our customers right after they have contact with us.
- Covers all interaction touch points: in store, on the phone, with a technician, online or through the My Vodafone app.
- Provides immediate real-time customer feedback on how we’re doing, across our business, thousands of times every day.

Understanding scores and comments
- Customers are invited to rate their experience in a very short survey by SMS, IVR or email right after they have been in contact with us through any touchpoint.
- We ask customers how likely they are to recommend Vodafone based on their experience, on a scale from 0 to 10.
- These responses are used to calculate Net Promoter Score for that touchpoint.
- No matter the number, with Heartbeat our focus is on improving the score which tells us that we are doing better and better in the eyes of our customers.
- Customers can also leave comments in their own words, good or bad.
- Through Heartbeat we also ask if we fixed the issue, showing how well we’re performing on our Ask Once promise.

It is important to repeat your most important keywords across your app's metadata to increase your organic rankings on those words. Edit your app description and check the keyword density using our Keyword Character Count

Go to Free Tool

App Ranking History

Track your app's Category and Overall ranking history over time.

Your App rankings depend on many elements such as total number of downloads, download velocity, conversion and retention rate, reviews and ratings and update frequency. Learn more on how to track, compare and improve your category rankings in our Analytics feature.

Read more

Hey!

Did you know that AppTweak is actually much more than this free ASO tool?

Our powerful ASO platform provides you with all the data, insights and features
you need to increase your app visibility and downloads.

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