Let’s continue this “Ultimate Guide” series! This week’s guest post was written for Erminesoft, mobile app development company. Learn everything you need to know on mobile app reviews thanks to this complete guide on the latest best practices. Let’s go for the five stars, shall we? Read the entire post on Erminesoft’s blog. Long gone are the days when App Stores were the place where a couple of tech geeks would fish for the newest …
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|Store||Category||Version||Last Update||Avg. ratings|
|Apple||Business||2.17.13||August 29, 2017||0.0|
ASO Score & Checklist
- ● App Name
Your app name is too short.
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Titles weight a lot in the App Store algorithm. Try to add your strongest keywords in your title. This will increase your app discoverability. Use our Keywords Tool to find the best keywords for your app.
- ● App Description
The length of your description looks great.
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You have 1679 characters. Don’t forget to add important and relevant keywords in your description to improve your iTunes app page and optimize your SEO.
- ● Screenshots
Ok, that's perfect.
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Ok, that's perfect. You have screenshots with the optimized screen dimensions for each device. We hope that users can see how great your app is. Make sure that your first two screenshots showcase your best features, as they will be displayed in the Search Results on the App Store.
- ● Versions
Your last version was released more than 3 months ago. Update your app with new features and/or some bug fixing.
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Version 2.17.0 released on July 19, 2016
Main new features - New filter panel look & feel - Certificate pinning - Bug fixes
Version 2.17.1 released on July 28, 2016
Bug Fixes - Added support for Canadian Load Balancer
Version 2.17.13 released on August 29, 2017
Version 2.17.2 released on August 30, 2016
New dynamic filters for scorecards - Users can now add multiple segments at a time to scorecards - Filters on scorecards now match the filters throughout the rest of the app - Scorecards created prior to this release can be upgraded to use the new dynamic filters
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Vodafone Heartbeat provides instant and direct access to Vodafone customer feedback (for authorized users). Using the simple interface you can: - See survey scores and read customer comments - Create your own scorecards to track TNPS and First Time Fix - See a ranking of organisational units relevant to you - Filter results by search term, organisational level, alert type, time period, and customer segment - Forward responses by email to colleagues - Call back customers and record call results - Close/reopen alerts The Vodafone Heartbeat programme - Tracks TNPS (Touchpoint Net Promoter Score) globally, reflecting the feedback we get from our customers right after they have contact with us. - Covers all interaction touch points: in store, on the phone, with a technician, online or through the My Vodafone app. - Provides immediate real-time customer feedback on how we’re doing, across our business, thousands of times every day. Understanding scores and comments - Customers are invited to rate their experience in a very short survey by SMS, IVR or email right after they have been in contact with us through any touchpoint. - We ask customers how likely they are to recommend Vodafone based on their experience, on a scale from 0 to 10. - These responses are used to calculate Net Promoter Score for that touchpoint. - No matter the number, with Heartbeat our focus is on improving the score which tells us that we are doing better and better in the eyes of our customers. - Customers can also leave comments in their own words, good or bad. - Through Heartbeat we also ask if we fixed the issue, showing how well we’re performing on our Ask Once promise.
Vodafone Heartbeat Ranking History | Business
Vodafone Heartbeat daily app ranking in Business category for the last 30 days.
Vodafone Heartbeat Worldwide Rankings | Business
Vodafone Heartbeat rankings per country in Business category.
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App Keyword Tool
Use AppTweak Keyword tool to audit, optimize and monitor your keywords effectively.
Get the latest tips and tricks to improve your ASO Learn all ASO best practices to boost your app on top of the charts and beat your competitors.
This week, we had the pleasure to collaborate with Steve Young, mobile growth hacker and founder of Appmasters.co. His website is dedicated to useful app marketing resources and courses. Discover the first part of our guest post on app keywords. Read the rest of this blog post here. We always say that finding the best keywords for an app is not an easy task. If you’re new to App Store Optimization (ASO), you might be wondering why. Well …