App Reviews Manager
Empower your customer success team & take control of your app store reputation.
- Centralize your reviews across apps, countries & languages
- Leverage AI & automation to efficiently engage with customers
- Monitor user sentiment & gather valuable product feedback
Join the 2,000+ mobile leaders who trust us
Save time & be more efficient replying to app store reviews
With our AI-powered App Reviews Manager, take your app customer service to new heights, maximize productivity,
and increase user engagement.
Leverage user feedback to improve your product
Reviews & ratings are the biggest signals of your app’s health. Effectively mining your reviews can reveal new strengths, weaknesses & opportunities.
- Get a global view of user opinions with metrics & KPIs
- Monitor trends & compare with competitors
- Analyze user sentiment & discover which words people use the most in your reviews
Centralize all your reviews in one place
Improve your team’s efficiency & manage your app store reputation in one platform.
- Gather all your reviews in AppTweak’s easy-to-use & intuitive interface
- Quickly access segmented reviews with filters & custom views
- Automatically translate any reviews & replies in seconds
Maximize productivity with AI you can trust
Set your customer support team up for success & manage high volumes of reviews with ease.
- Ask GPT-4 to provide personalized & instant replies to reviews in any language
- Use automation to reply with your best templates & tag reviews
- Bulk reply to reviews from different apps, countries & languages
Easily reply from Zendesk, Salesforce
& Slack
Is your support team already using a CRM tool? Integrate AppTweak with Zendesk, Salesforce, or Slack to centralize your work.
- Receive your app store reviews in Zendesk, Salesforce, or Slack
- Reply to reviews from your chosen CRM platforms & channels
- Customize the reviews you want to receive in your CRM tools
Analyze the impact of your customer support
Empower your team to effectively manage your app store reputation with advanced insights & KPIs.
- Access reply impact metrics (aggregated & individual)
- Track the history of review/reply updates in one view
- Filter reviews by those “updated after a reply,” “rating updated,” and more
Case Study
How SoundCloud decreased CPI by 39% by leveraging its ratings & reviews
Read the whole storyEmpower your app’s customer success team
- Centralize & reply to all your app store reviews in one place
- Save time managing your app store reputation
- Enhance efficiency with AI & automation
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