Review Management

Empower your customer success team & take control of your app store reputation with a powerful App Reviews Manager.

  • Centralize your reviews across apps, countries & languages
  • Leverage AI & automation to efficiently engage with customers
  • Monitor user sentiment & gather valuable product feedback
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Save time & be more efficient replying to app store reviews

With our AI-powered App Reviews Manager, take your app customer service to new heights, maximize productivity, and increase user engagement.

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Leverage user feedback to improve your product

Reviews & ratings are the biggest signals of your app’s health. Effectively mining your reviews can reveal new strengths, weaknesses & opportunities.

  • Get a global view of user opinions with metrics & KPIs
  • Monitor trends & compare with competitors
  • Analyze user sentiment & discover which words people use the most in your reviews
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Centralize all your reviews in one place

Improve your team’s efficiency & manage your app store reputation in one platform.

  • Gather all your reviews in AppTweak’s easy-to-use & intuitive interface
  • Quickly access segmented reviews with filters & custom views
  • Automatically translate any reviews & replies in seconds
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Maximize productivity with AI you can trust

Set your customer support team up for success & manage high volumes of reviews with ease.

  • Ask GPT-4 to provide personalized & instant replies to reviews in any language
  • Use automation to reply with your best templates & tag reviews
  • Bulk reply to reviews from different apps, countries & languages
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Receive & reply to reviews from Zendesk or Salesforce

Large businesses around the world rely on Zendesk to support customer relationships. Integrate AppTweak with Zendesk or Salesforce to centralize your customer service work.

  • All your app store reviews aggregated in Zendesk or Salesforce
  • Reply to reviews directly from Zendesk or Salesforce tickets
  • Leverage our Review Management features from within Zendesk & Salesforce
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Analyze the impact of your customer support

Empower your team to effectively manage your app store reputation with advanced insights & KPIs.

  • Access reply impact metrics (aggregated & individual)
  • Track the history of review/reply updates in one view
  • Filter reviews by those “updated after a reply,” “rating updated,” and more

Unlock more replies for your customer service needs

With 50 replies automatically included with every AppTweak plan, we have packages of more replies for a range of customer support needs. With more replies, save valuable time replying to reviews & maximize user engagement.


Start benefiting from powerful review management features to better support your users.

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Have a bigger impact on how users perceive your app & help your business grow even faster.

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Manage high volumes of reviews with ease & fully leverage reply automation features.

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Create a custom plan for your goals with a personalized Enterprise solution.

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Case Study

Superscale increased organic downloads on Google Play by +450% with ASO

Read the whole story

Discover our entire suite of products

Get the most out of your ASO efforts. The real magic happens when you combine our products together!

Empower your app’s customer success team

  • Centralize & reply to all your app reviews in one place
  • Save time managing your app store reputation
  • Enhance efficiency with AI & automation