Review Management

Monitor user opinions & empower your customer success teams with a complete set of review management tools.

  • Centralized solution for customer success & ASO teams
  • Reply to reviews with ease & automate workflows
  • Monitor user sentiment & inform product decisions
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Streamline your review management & increase efficiency

Review management tools for businesses of all sizes. Enterprise-grade automation for high review volumes.

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Leverage user feedback to improve your product

Reviews & ratings are the biggest signals of your app’s health. Effectively mining your reviews can reveal new strengths, weaknesses & opportunities.

  • Get a global view of user opinions with metrics & KPIs
  • Monitor trends & compare with competitors
  • Analyze user sentiment & discover which words people use the most when reviewing your app
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Centralize all your reviews in one place

Improve your team’s efficiency & unite your review management processes into one platform.

  • All your reviews (across apps, stores, countries & languages) in one place
  • Filters & saved views for quick access to top-priority reviews
  • Automatically translate reviews in just a click
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Reply automation powered by GPT-4

Save time & effortlessly manage high volumes of reviews with our automation tools.

  • Write your best reply & apply it in bulk
  • Streamline your support with reply templates
  • Automated reply suggestions in any language powered by GPT-4
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Receive & reply to reviews from Zendesk

Businesses around the world rely on Zendesk to engage with customers. Easily integrate AppTweak with Zendesk & centralize your customer service work.

  • All your app store reviews aggregated in Zendesk
  • Reply to reviews directly from Zendesk tickets
  • Receive Slack notifications for any new reviews
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Case Study

Superscale increased organic downloads on Google Play by +450% with ASO

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Discover our entire suite of products

Get the most out of your ASO efforts. The real magic happens when you combine our products together!

Empower your app’s customer success team

  • Centralize all your app reviews in one place
  • Save time monitoring & replying to reviews
  • Enhance team & agent efficiency with smart automation