Review Management

Monitor user opinions & empower your customer success teams with a complete set of review management tools.

  • Centralized solution for customer success & ASO teams
  • Reply to reviews with ease & automate workflows
  • Monitor user sentiment & inform product decisions
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Streamline your review management & increase efficiency

Review management tools for businesses of all sizes. Enterprise-grade automation for high review volumes.

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Leverage user feedback to improve your product

Reviews & ratings are the biggest signals of your app’s health. Effectively mining your reviews can reveal new strengths, weaknesses & opportunities.

  • Get a global view of user opinions with metrics & KPIs
  • Monitor trends & compare with competitors
  • Analyze user sentiment & discover which words people use the most when reviewing your app
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Centralize all your reviews in one place

Improve your team’s efficiency & unite your review management processes into one platform.

  • All your reviews (across apps, stores, countries & languages) in one place
  • Filters & saved views for quick access to top-priority reviews
  • Automatically translate reviews in just a click
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Reply automation powered by GPT-4

Save time & effortlessly manage high volumes of reviews with our automation tools.

  • Write your best reply & apply it in bulk
  • Streamline your support with reply templates
  • Automated reply suggestions in any language powered by GPT-4
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Receive & reply to reviews from Zendesk

Businesses around the world rely on Zendesk to engage with customers. Easily integrate AppTweak with Zendesk & centralize your customer service work.

  • All your app store reviews aggregated in Zendesk
  • Reply to reviews directly from Zendesk tickets
  • Receive Slack notifications for any new reviews
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Case Study

Superscale increased organic downloads on Google Play by +450% with ASO

Read the whole story

Discover our entire suite of products

Get the most out of your ASO efforts. The real magic happens when you combine our products together!

Empower your app’s customer success team

  • Centralize all your app reviews in one place
  • Save time monitoring & replying to reviews
  • Enhance team & agent efficiency with smart automation